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Set up biometrics login

Biometric authentication enables you to quickly and securely log in via your web app or on a browser.

Prerequisites 

Biometrics enables you to use fingerprint or facial recognition on your supported device to log in to your 9Spokes account. Before starting, ensure you have fingerprint or facial recognition enabled on your device's settings. 

Setting up Touch ID  

To set up Touch ID authentication: 

  1. On your device, log into your 9spokes account.  

  2. Click the three-dot icon. A drop-down menu displays. 

  3. Select Security to open security settings.

  4. Set the Biometrics toggle switch to on.
     

  5. To continue, you’ll be asked to give 9Spokes permission. Select Use Touch ID
     

  6. Use your devices touch ID pad to confirm the changes. Touch ID is set up for your next log in.
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      Setting up Face ID  

      To set up Face ID authentication: 

      1. Log into your 9spokes account from your device.  

      2. Click the three-dot icon. A drop-down menu displays. 

      3. Select Security to open security settings. 
              

      4. Set the Biometrics toggle switch to on.

      5. To continue, you’ll be asked to give 9Spokes permission. Select Use Face ID
         

      6. You’ll be prompted to enable your device’s Face ID feature. 
         

      7. When complete, you’ll receive a notification that you have successfully registered your device for biometrics authentication. 
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                  Nice! You have added an extra layer of security to your account, and can now easily log in to your 9Spokes account using your device’s Touch ID or Face ID features.