Do I need cookies enabled?



Yes, the 9 Spokes TrackR dashboard does require cookies so that it can remember features like the layout of your dashboard and your sign-on credentials (otherwise you'd have to log in every time you changed page!)  To enable cookies, simply visit your internet browser's settings. 


Here are 5 of the popular browser's setting for enabling cookies


Internet Explorer

  1. Click Tools or the gear icon at the top of the browser window.
  2. Select Internet Options.
  3. Click the Privacy tab and then the Advanced button on that tab.
  4. Ensure that "Override automatic cookie handling" is checked.
  5. Set the First and Third-party cookies to "Accept."
  6. Check "Always allow session cookies."
  7. Click OK.
  8. Exit Internet Explorer and restart your browser.


Mozilla Firefox

Read the Firefox instructions here.

  1.  Click the menu button Menu icon.
  2.  Click Options.
  3.  Click Privacy & Security on the left.
  4.  Select Use custom settings for history from the Firefox will drop-down list under History.
  5.  Check Accept cookies from sites.
  6.  Exit and relaunch the browser.



  1. Click Safari Preferences.
  2. Click on the Privacy tab.
  3. In the "Cookies and website data" section, make sure that "Block all cookies" is unchecked.
  4. Close the Preferences window.



Steps are the same for both PC and MAC.
  1.  Click on the Chrome menu button on the browser bar.
  2.  Click "Settings."
  3.  Scroll down and click "Advanced."
  4.  In the Privacy and security section, click Content Settings.
  5.  Click Cookies.
  6.  Click the slider to "Allow sites to save and read cookie data (recommended)."


 Microsoft Edge

  1.  Open Edge.
  2.  Click the More ••• button.
  3.  Click on Settings.
  4.  Click on View advanced settings.
  5.  Select Don't Block Cookies from the Cookies drop-down


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