Password Reset

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At the login screen, there is a link "Forgot your password"? 

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Click on this and enter your email then press Next.

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After clicking Next you'll be notified that an email was sent to you

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You should now receive an email from us with instructions on how to proceed.  If you do not see the email, please check your junk folder as it can sometimes drop in there.  Open your email and click on the Reset Password link

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Once you've clicked on the link it will now allow you to set your new password

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After entering your new email and submitting, a new message will pop up

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Wait for a while and the login screen will now re-appear where you can log in with your new password

 

If you're still having problems, please get in touch via support@9spokes.com or submit a ticket.

If you prefer to live chat with one of our agents who is online instead, please click on the Support web widget.  

 

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